Accepted forms of payment: Paypal, Credit and Debit cards through paypal.
Items will be shipped 1 to 3 business days after receiving funds.
We reserve the right to substitute a product if the original has been discontinued. We always try to contact you regarding this before we ship.
Order Status and Returns:
Returns and cancellations
* Do you require buyers to cancel or return items within a specific time period? (All of our products have at least a 30 day refund policy).
* Do you require buyers to return items in their original shipping containers and/or packaging? (Yes)
* Will you or the buyer pay for postage? (buyer)
* Do you charge restocking or other fees? (No)
* Please notify us immediately of returns for refund tracking
* What shipping methods and options do you offer?
(We ship USPS unless buyer contacts us for faster delivery)
Please contact us if you would like shipment made via priority mail. Also check our site at www.hawkeyehealth.com. for more shipping choices.
Recent changes have forced us to use more expensive shipping for international shipments. Most international orders, except for Canada will be shipped with tracking.
Unfortunately we are not able to receive tracking on all orders to Canada. Orders to Canada or the UK take anywhere from 14 to 28 business days.
* Which shipping carriers do you use?
(USPS & FedEx)
* How do you handle out of stock or backordered items?
(Notify customer before payment is processed)
*We will notify the customer if shipping charges suddenly change.
Email us Monday thru Friday from 9-5 CST; at email@example.com.
Last Updated: 20 Nov 2017 16:18:57 PST
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